What we can do for you

Patient AdvocacyTo ensure that your personal values and life goals inform your medical care

  • We will help you to build a medical care plan that matches your personal values.
  • Together we will use a patient-centered approach to build a care plan that makes sense to you.
  • Assist you to voice your concerns, understand your options, and make informed decisions.
  • We’ll make sure that your plan and treatment goals are respected by your healthcare team, your family, and your personal support team.

Medical system expertiseHelping you to decode the medical system and access the care you need

  • Translate medical jargon so that you and your family understand what your medical team is telling you.
  • We have experience navigating appointments with Specialists, medical procedures, retirement residence/nursing home placements, and complex treatment plans and will use common language to help you understand things better.
  • We will help you to prepare for medical appointments so that you get your questions answered.
  • Source and connect you with the support programs you need from both public and private sources.

Planning & DocumentingCharting the course for your healthcare journey

  • Compile all of your medical information into a personalized health “Road Map” so that you always have your information on hand.
  • Update your Road Map with new information so that it is always up to date.
  • Preparation sessions for upcoming medical appointments so that you have your questions ready and you get the most out of every appointment.
  • Attend medical appointments with you either in-person or virtually so that you have detailed notes of what is discussed.

Coordinating & CommunicatingHelping you to keep everyone updated with accurate and timely information

  • Host & facilitate meetings to keep your family/personal support team updated on your medical journey.
  • Coordinate the care you get from multiple sources so that things run smoothly and on schedule.
  • Arrange and attend family and/or medical team conferences and act as your Patient Advocate.